Privacy Policy

Privacy Policy

This Privacy Policy explains how Mind Model Coaching processes personal data when you use mindmodelhoney.boats or communicate with us in connection with our business coaching services.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel

Contact Information

Privacy email
Telephone
+385 92 301 6845
Mailing address
Crkvena 4, 31216 Antunovac
Privacy contact
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, provide and manage coaching-related services, schedule and administer communications, maintain records, improve the website, monitor security, prevent misuse, and comply with legal obligations. We may also use limited technical data to understand site performance and support basic analytics.

Processing is limited to purposes that are relevant to the website and coaching relationship.
02 · Sharing

Service Providers and Other Recipients

We may share personal data with trusted service providers that support website hosting, communications, analytics, administration, or other operational services. These parties act on our instructions or under their own legal responsibilities, and they are expected to use the data only for the agreed purpose. If a business transfer or restructuring occurs, personal data may be disclosed as part of that transaction subject to applicable safeguards.

Service providers receive only the information needed to perform their functions.
01

Data We Collect

We may process identification details, contact details, message content, booking or inquiry information, technical data such as device and browser information, and usage data related to site interactions. In a coaching context, we may also receive information you choose to share about your business goals, preferences, and communication history.

The categories collected depend on how the site is used and what information is submitted.
02

Sources of Data

We collect personal data directly from you when you complete forms, send messages, request services, or otherwise communicate with us. We also collect certain data automatically through the website, such as log data, cookie data, and basic analytics information. In some cases, we may receive data from service providers that support the operation of the site.

Information comes from direct submissions, site activity, and limited technical records.
03

Cookie Types

The site may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Where applicable, cookies may be session-based or persistent. We do not rely on cookies for purposes beyond those described in this policy without providing appropriate notice where required.

We use only standard cookie categories for operation, measurement, and preference handling.
04

Cookie Controls

You can usually block or delete cookies through your browser settings. If the site provides a cookie banner or preference tool, you may use it to adjust non-essential cookies. Some cookies are necessary for the site to function, and limiting them may affect performance or availability of certain features.

Cookie preferences can be managed through browser settings and, where available, site controls.
GDPR

GDPR Notice

Where the GDPR applies, we process personal data only when we have a lawful basis, such as consent, performance of a contract, compliance with a legal obligation, or our legitimate interests. We limit processing to what is relevant for the stated purpose and apply appropriate safeguards to the data we handle.

Because Mind Model Coaching operates in Croatia and serves users in the European Economic Area, GDPR may apply to personal data processed through this website.

This section is intended for users whose data is protected by the GDPR.
GDPR-aware

Your GDPR Rights

If the GDPR applies to your data, you may have the right to access, rectify, erase, restrict, or object to certain processing, and to request data portability where applicable. If processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing. You also have the right to lodge a complaint with the competent supervisory authority.

GDPR rights are available subject to the conditions and exceptions set out in law.
User Rights

Your Rights

Depending on your location and the applicable law, you may have rights relating to access, correction, deletion, restriction, objection, and portability of your personal data. Where processing is based on legitimate interests, you may object on grounds relating to your particular situation. Some requests may be limited where we must retain information for legal, contractual, or security reasons.

Available rights depend on the legal basis and the nature of the processing involved.
Requests

How to Make a Request

To exercise a privacy right, submit a clear request using the contact details in this policy and include enough information for us to identify the relevant data. We may ask for additional details to verify your identity and understand the request. If we cannot fully comply, we will explain the reason where permitted by law.

Requests are reviewed before action is taken to confirm identity and scope.
Data Retention

Data Retention

We retain personal data for the period necessary to provide services, manage inquiries, maintain records, meet legal obligations, and resolve disputes. When data is no longer needed, we delete it or anonymize it, unless a longer retention period is required by law or justified by a legitimate business need.

We keep data only for as long as needed for the relevant purpose or legal requirement.
Policy Updates

Policy Updates

When we update this policy, we will post the revised version on this page and adjust the effective date where appropriate. If a change materially affects how we process personal data, we may provide additional notice through the website or another suitable channel.

We may revise this policy to reflect legal, operational, or technical changes.